![]() ![]() If you liked this article, don’t forget to share it and let us know your thoughts by leaving a comment below. The possibility to allow multiple users at the same time to manage this channel is only the first step in a long process that will make communication between companies and their customers easier: we just have to wait and see the future developments! In this article we have seen how WhatsApp is slowly getting ready to become a solution that allows not only to communicate with friends and family, but also with companies from which we buy products and services. ![]() ![]() If you want to know more on this topic, we talked about the integration between WhatsApp and Zendesk in this article. However, the default version does not allow efficient management of numerous chats, let alone teamwork.Ģ) Zendesk is instead the right solution for large companies: the management of requests for assistance via WhatsApp is done through a ticketing system and hence it allows to manage a very large volume of requests. While live chat has been around for over a decade, messaging has new features, like typing indicators, read receipts, and group chat capabilities, inspired by social messaging apps. This allows you to be able to use WhatsApp by connecting up to 4 devices at the same time. But it helps us understand what makes each solution different. This means that today you can use the app on your computer without having to have your phone connected. 2 ) WhatsApp Multi-device (Beta): In mid-2021, the arrival of WhatsApp’s multi-device feature was announced. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |